Customer feedback

What customers say

Latest reviews · Google

“I really appreciate all the help. The gentleman was very helpful and took my friend home and towed her car. The first guy that came out was not very nice. He put the donut tire on the back wheel. He said you can't drive it long distance. You have to stop and put cold water on the tire to cool it down every 15 minutes. Yadira lives in Lake Elsinore. An hour a way from San Diego .”
Gwendolyn Yatesa week ago · Google review
“I feel really bad that I forgot my driver's name.But he was fantastic, super professionable and knowledgeable Definitely would recommend you guys to anybody and to my driver.I appreciate you, brother.I hope you have a great weekend he got my suburban safely towed back home”
Eric Edens2 weeks ago · Google review
“Driver was very professional. Great guy. He took care of my classic car. Went out of his way to ensure my car was transported 140 miles safely. I am totally satisfied with my service !”
FNC Transporta month ago · Google review
“We had a great experience with Jonathan. Although it took a little while for the tow truck to reach us, we were in a more rural area, so that was completely understandable. From the moment he arrived, Jonathan was professional, friendly, and incredibly reassuring. Being stranded is stressful, but he immediately put us at ease. During the long drive, he was easy to talk to, down to earth, and made the whole experience so much more comfortable than we ever expected. You can tell he genuinely takes pride in his work and cares about the people he’s helping. He was knowledgeable, confident, and handled everything with professionalism. It’s rare to come across someone who clearly enjoys what they do and treats customers with so much kindness and respect. Thank you, Jonathan, for turning what could have been a really stressful day into such a positive experience. Your company is lucky to have someone like you on the team. You absolutely deserve to be recognized for the outstanding service you provide and if anyone’s earned a raise, it’s you! We truly appreciate everything you did for us.”
Erika Terraza3 months ago · Google review
“I had an exceptional experience with Jason, my operator, and with Anthony working support by phone. Together they helped me out promptly, safely, professionally, and with utmost courtesy. I felt taken care of like family. Any time you need towing, Jason and Anthony and American Towing are the ones you want. OVERALL TOTALLY SATISFIED! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”
Brian Helmich3 months ago · Google review
“Jonathan the driver, provided exceptional service during the transport of my vehicle from San Diego to Los Angeles. Throughout the trip, he was professional, courteous, and genuinely engaging. His friendly demeanor and sincere interest in his work made the experience particularly enjoyable. I greatly appreciate meeting individuals who take pride in their profession and consistently strive to deliver a high standard of service. We also coordinated the transport of an additional vehicle, and Josh handled all arrangements efficiently and with great attention to detail. His communication, professionalism, and customer-focused approach were outstanding and made the entire process smooth and stress-free”
Munah H4 months ago · Google review
“My driver Edwin was wonderful.. excellent knowledge and awesome customer service.....too notch driving......if you need a tow from this company please request Edwin..... customer service is outstanding...another service call with my jeep....my boy Edwin came through once again..... excellent service and knowledge of the customer needs.... request this driver...... awesome”
Lionel Lilliard4 months ago · Google review
“Edwin provided absolutely outstanding service. He helped me tow my cars from San Diego to LA twice, and both experiences were smooth, professional, and stress-free. He went above and beyond to make sure everything was handled carefully and exactly the way I needed. Edwin was reliable, communicative, punctual, and genuinely cared about customer satisfaction. It’s rare to find someone who takes this much pride in their work and treats your vehicles like they’re his own. I highly recommend him to anyone looking for a trustworthy and dependable tow truck service. Definitely a 5-star experience every time!”
Que5 months ago · Google review
“Edwin picked me up in San Diego and drove me all the way to Oxnard. He was professional, kind, and helpful throughout the entire trip. He went above and beyond to make sure I felt safe and got home safely. He arrived on time and was very efficient getting my motorcycle on and off the truck. The whole experience was smooth and stress-free. Thank you, Edwin, for the excellent service!”
Danielle Segre5 months ago · Google review